شرایط استفاده

These Terms of Use govern access to the Upinno website, workspaces, applications, and related services. By creating an account or using the service, you agree to these terms and any plan or order terms presented when you subscribe.

1. Accounts and eligibility

You must provide accurate information, be legally able to enter into an agreement, and keep account credentials secure. You are responsible for activity performed through your account and for ensuring that workspace members use the service consistently with these terms.

2. The service

Upinno provides tools for managing connected customer workflows. Features, limits, integrations, and availability may vary by plan and may change as the service evolves. A feature shown in the interface is not a promise that every third-party provider will approve or continuously support it.

3. Plans, billing, and renewal

If you purchase a paid plan, you agree to the price, billing interval, usage limits, taxes, and renewal terms shown at checkout or in an applicable order. Except where law or the applicable purchase terms require otherwise, fees already paid are non-refundable. The site operator should publish any cancellation, refund, trial, and lifetime-plan conditions that apply to its offering.

4. Your content and connected services

You retain ownership of content you submit. You grant the service permission to host, process, transmit, and display that content only as needed to provide the features you request. You are responsible for having the rights and permissions required for your contacts, content, connected accounts, and communications. Third-party services remain governed by their own terms and policies.

5. Acceptable use

You must not use the service to break the law, infringe rights, send unlawful or deceptive communications, distribute malware, bypass security or usage limits, interfere with the service, harvest data without authority, or access another person’s account. You must follow applicable messaging, marketing, privacy, consumer-protection, and provider-platform rules.

6. Intellectual property

The service, software, design, documentation, and branding are owned by the operator or its licensors. These terms give you a limited, non-exclusive, non-transferable right to use the service during your authorised subscription; they do not transfer ownership of the platform.

7. Service availability and changes

We work to keep the service available and secure, but maintenance, outages, provider changes, internet failures, or events outside reasonable control may interrupt access. Features may be added, changed, deprecated, or removed. Where practical, material changes affecting paid use should be communicated in advance.

8. Suspension and termination

Access may be restricted or suspended when reasonably necessary to protect the service, investigate abuse, comply with law, address non-payment, or prevent harm. You may stop using the service at any time, subject to applicable billing terms. On termination, access to workspace content may end after any stated export or retention period.

9. Disclaimers

To the extent permitted by law, the service is provided on an “as available” basis. We do not guarantee uninterrupted operation, specific business results, delivery by third-party networks, or continued availability of external integrations. Nothing in these terms excludes rights or warranties that cannot legally be excluded.

10. Limitation of liability

To the extent permitted by law, the operator is not liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the service. Any aggregate liability should be limited as stated in the operator’s final commercial terms. Limits do not apply where liability cannot legally be limited.

11. Changes, governing terms, and contact

We may update these terms to reflect product, provider, business, or legal changes. The operator should specify the governing law, dispute process, legal entity, and notice details before production use. Questions about these terms can be submitted through our contact page.